What Menu Items Did Arby’s Falsely Advertise?

Recently, many fast food companies have been subject to class action lawsuits for falsely advertising their menu items in commercials, online advertisements, menu listings, and food delivery applications. One of those companies is Arby’s, who have falsely advertised the quality and quantity of the roast beef in their sandwiches.

The initial plaintiff that began the lawsuit was a New York customer named Joseph Alongis, who filed a lawsuit based on not receiving the quality of sandwich he expected based on advertising. The menu items Mr. Alongis and other plaintiffs have alleged to be falsely advertised include their Classic Roast Beef, Double Beef ‘N Cheddar, and the Smokehouse Brisket.

If you ate at Arby’s and received unsatisfactory food based on your expectations from advertisements, you could join the class action lawsuit to pursue compensation for damages. The Russo Firm represents fast-food clients and can help you as well.

Class Action Lawsuit Filed Alleging Arby’s Falsely Advertised Menu Items

The Arby’s class action lawsuit has to do with their false advertising of menu items. The issues began in September 2020, when New York customer Joseph Alongis filed a class action lawsuit with Arby’s Restaurant Group for false advertisement.

He bought some of Arby’s roast beef sandwiches and found the quality and quantity of the beef to be unsatisfactory. His displeasure had to do with Arby’s advertisements on television, online, in their stores, and on delivery applications promising sandwiches with much more meat.

Mr. Alongis also alleged that the roast beef in the sandwiches was not the same quality as in marketing materials, as ads promised rare roast beef that he did not receive. He filed a class action lawsuit in New York federal court on behalf of himself and other customers who were victims of false advertising.

Arby’s Falsely Advertised Their Roast Beef Sandwiches

One of the overstated menu items that is included in the false advertising litigation is Arby’s Classic and Double Roast Beef sandwiches. Arby’s is known for its roast beef sandwiches, and these menu items are some of their best sellers.

As stated above, Mr. Alongis and other customers did not receive the same quality and quantity of meat as shown in advertisements. In the class action lawsuit filing, the plaintiffs show photographic evidence of how poorly the real roast beef sandwiches reflect advertisements.

The roast beef sandwiches shown in marketing are stuffed with rare roast beef, with the bread barely able to contain all of the meat. The real sandwiches contain barely any meat, with the bread taking over the measly meat portions. The roast beef also looks more gray than the pinkish rare meat shown in advertisements.

How Did Arby’s Falsely Advertise Their Beef ‘N Cheddar Sandwich?

Arby’s Classic and Double Beef ‘N Cheddar sandwiches had a similar issue as their classic Roast Beef sandwiches. The meat did not come nearly as plentiful or well made as shown in marketing materials. Arby’s falsely advertised the quality of their Beef ‘N Cheddar sandwiches to entice people to buy them.

However, when they received the menu items, customers were unsatisfied with the meal they were presented. Pictures show that the roast beef and melted cheese do not match what is shown in marketing materials.

In the Arby’s class action lawsuit filing, plaintiffs allege that Arby’s shows their sandwiches have 100% more meat by “placing all of the meat in a sandwich used for a photo shoot to the front of the sandwich and positioning the meat with props so that it appears much larger in size than the actual sandwich provided to customers.”

The Smokehouse Brisket Was Another Falsely Advertised Arby’s Item

Another popular menu item falsely advertised to Arby’s customers is the Smokehouse Brisket sandwich. On Arby’s website, they market this sandwich by saying the brisket is smoked for 13 hours and topped with “crispy onions, natural cheddar cheese, and smoky BBQ sauce on a toasted brioche bun.”

However, the lawsuit filing’s photographic evidence shows a much less appetizing portrait of greasy meat, onion, cheese, and BBQ sauce crammed into a small bun. Customers can attempt to hold Arby’s accountable for falsely advertising this popular menu item.

Should You Hire a Fast Food Lawyer to Help With Your False Advertisement Lawsuit?

People who buy food from fast food companies like Arby’s who falsely advertise their menu items can experience economic damages. Customers can spend tons of money on overstated fast food items that never reach their expectations because of false advertising.

Those who bought falsely advertised sandwiches from Arby’s can join the class action lawsuit to potentially recover compensation for money spent on overstated menu items. Hiring a fast food lawyer is a crucial step in the process of joining Arby’s class action lawsuit, as they will have experience and expertise to help you recover fair compensation for damages.

The following are some ways a fast food lawyer can help you in the Arby’s class action lawsuit:

  • Assess the value of your damages
  • Determine if you have a case for joining the class action
  • Helping you file the necessary paperwork to join Arby’s class action lawsuit
  • Collecting and sharing evidence with the other plaintiffs’ lawyers
  • Explaining the history of fast food lawsuits that can affect Arby’s class action lawsuit
  • Keeping you up-to-date on the class action’s progress
  • Helping negotiate a settlement to compensate you for damages

Contact The Russo Firm Today for Help With Your Arby’s Lawsuit

The Russo Firm represents Joseph Alongis in Arby’s class action lawsuit, as well as plaintiffs in litigation against other fast food companies. Our fast food lawyers are currently helping plaintiffs in litigation against McDonald’s, Burger King, and Wendy’s.

They can use their recent experience and class action expertise to help you through the process of Arby’s class action lawsuit. Our fast food lawyers will work with you to ensure we craft a personalized legal counsel plan catering to your interests. Contact us for a free false advertising consultation today at (561) 270-0913 or leave a message on our online contact page.

Article written or reviewed by:

Attorney Anthony Russo

Attorney Anthony Russo

Managing Partner and Lawyer at The Russo Firm

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